The Purpose of this Policy
It is important to us that your personal information is always kept safe and secure.
This Policy explains the procedures for gathering, using, keeping, and protecting personal data. It also outlines your unique rights to know what information is kept on you, how it is handled, and how you can limit how it is used.
Data Protection
This Privacy Policy is being amended as a result of changes in the law to make it simpler for you to comprehend what information is gathered and stored, why it is gathered, and what happens to your personal data when you stop using Harmony of Health and Beauty services.
We can reassure you that your personal data will be:
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- handled in accordance with the guidelines of the Information Commissioner’s Office
- only ever gathered when it is necessary and not excessive for our needs
- only retained for as long as required
- exclusively utilized for purposes related to the collection
- gathered once you have approved to be included on marketing mailing lists
- safeguarded using all appropriate technical and organizational steps to protect the confidentiality, integrity, availability, and authenticity of your data
About Luiza Chowdhury
Luiza offers in-person and online kinesiology sessions.
If you have any questions regarding this Privacy Policy please email:[email protected].
How your personal information is gathered.
There are many ways that we may obtain your personal information, including:
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- When you contact us by mail/e-mail, phone, text, or through the “contact us” area of our website.
- If you communicate with us via social media.
- As you engage with us in other interactions – as a client/customer, or in any other situation.
How your private information is used
We collect information from our clients and customers in order to:
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- Give professional and accurate information during consultations that are in accordance with our insurance policies
- reply to questions
- organize appointments
- update clients with new information on news, events, and products
The details could consist of the following
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- person’s full name, phone number, address & email address
- details about your health, illnesses, and medications
- date of birth, gender, and status of marriage
- individual preferences
- contact information for your family or next of kin
Your legal rights
Information on your rights is available from the Information Commissioner’s Office at https://ico.org.uk/.
Additionally, you have the right to be informed of access to rectification/update and alter your information:
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- to erasure
- to restrict processing
- to data portability
- to object
- not to be subject to automated decision-making, including profiling,
- to unsubscribe from mailing lists
Responses may take up to 28 days to be processed. Please write a written request to our e-mail: [email protected].
How long do we keep your personal information?
In accordance with insurance regulations, it is necessary to maintain client information for a specific amount of time, such as client records; which must be kept for seven years (or seven years beyond the age of 18 in the case of minors).
How do we keep your personal data?
Any paper copy of each client’s case history is kept on the computer that is password protected. Your kinesiologist will only use the information to conduct a session that is both secure and efficient. Your consultation form or any information that was sent by you via email will be saved on a computer that is password-protected.
For mailing list registrations:
We would require your email address and name. Your information will be processed online and kept secure.
Links
On our website, there may be links to other web pages. The conditions of this policy do not apply to any external websites that you may access through links on our web pages; rather, they only apply to Harmony of Health and Beauty.
Changes to this policy
This policy may change from time to time. Please refer to this page to keep up to date with changes.
What to do if you have a query regarding this policy
If you require further information about services and further details on how your personal data is collected, please email [email protected].
Making a complaint to the Information Commissioner’s Office
If you feel there have been any inappropriate actions, please make contact as soon as possible via email to [email protected] or phone 07765004993.
If you believe that your data is not being processed in accordance with the law, then you have a right to complain to the Information Commissioners Office through their helpline 0303 123 1113.